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Return Policy
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Diamond Paper Co., Ltd. Return Policy
Diamond Paper Co., Ltd. accepts only returns of items that we stock.
Special order, non-stock or close-out items can’t be returned.
All returned goods must be in saleable condition with no additional markings and/or labeling on packaging.
No returns for items purchased over 6 months prior.
No returns for items that have been discontinued by Diamond Paper Co., Ltd.
No returns food and/or drink products.
In the event of a shipping discrepancy, such as, order entry error, damage, shortage or mispick, please notify Diamond Paper Co., Ltd. at 800-338-7918 within 7 business days.
All returns not caused by Diamond Paper Co., Ltd. error are subject to 15% restocking charge. |
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